The JANNX National Logistics & Support Center provides assistance and incident support to hospitals, healthcare centers and clinical staff across all our product offerings. JANNX uses pre-defined managed processes to ensure consistent and accurate delivery of service for real-time maintenance tracking. This process uses a team of project managers, customer service agents and technology to ensure a cost-effective and minimized downtime experience for our clients.
The National Logistics & Support Center delivers proactive support for Preventative Maintenance scheduling, follow-up, and compliance reporting to maximize uptime of medical imaging and biomedical devices. Our dispatchers can provide this support for small to large organizations, from providing outside support to assisting the asset management for on-site staff. As a result, your organization saves time, increases billable throughput, reduces costs, and overall saves money.